17.11 lakh subscribers apply for porting of mobile numbers after introduction of MNP

New Delhi, February 9 (Agencies): About 17.11 lakh mobile telephone subscribers have submitted requests to different service providers for porting their mobile number after mobile number portability (MNP) services were introduced in the country recently. The facility of MNP was introduced on a pilot basis in Haryana on November 25, 2010 and, after successful trials there, it was extended to all service areas in the country from January 20 this year.
According to the Telecom Regulatory Authority of India (TRAI), of the 17.11 lakh requests received by service providers till February 5, around 2.29 lakh pertain to Haryana. In the rest of the country, in Zone-I (Northern & Western Region), the maximum number of requests have been received in Gujarat (1.67 lakhs), and followed by Rajasthan (1.44 lakhs). In MNP Zone-II (Southern & Eastern Region), the highest number of requests have been received in Karnataka (1.16 lakh), followed by Tamil Nadu service area (1.14 lakh), a TRAI press release said.
The release said TRAI was constantly monitoring the implementation of MNP in the country. Based on the complaints and feedback received, TRAI has instructed the service providers to strictly comply with the provisions of MNP Regulations. TRAI said it had been been noted that certain port-in requests were rejected by the service providers. The major reasons for rejections are: incorrect Unique Porting Code submitted by subscriber in the porting form, non-completion of 90 days from the date of activation of mobile number, existing contractual obligation and non-payment of outstanding bill.
The Unique Porting Code is an 8-digit code generated by the donor operator when a subscriber sends an SMS to 1900. The first two characters of the code are alphabets (denoting the service provider code and service area code) and remaining 6 digits are numerical characters except numeric 0. This Unique Porting Code should be filled in the Porting form without any error. Before submitting the porting request, subscribers should match the actual Unique Porting Code received by SMS, with the Unique Porting Code they have entered in the porting form so that there is no chance of any error, the release advised.
It pointed out that a subscriber is eligible for porting only if he has completed 90 days from the activation of the existing mobile connection or last porting date of mobile number which ever is applicable. The release said the donor operator can reject a porting request if there are subsisting contractual obligations in respect of which an exit clause has been provided in the subscriber agreement but the subscriber has not complied with such exit clause.
The donor operator can also reject a porting request if there are outstanding payments due from the subscriber by way of pending bills before the date of application for porting. Therefore subscribers must ensure that their last bill is fully paid before applying for porting. They should also attach a copy of the paid bill receipt while applying for porting. “In order to avoid rejections of their porting requests, subscribers are advised to read the eligibility conditions carefully before submitting a porting request,” the release added.