DIMAPUR, OCTOBER 29 (MExN): Indian Oil has launched one common number for Indane LPG refill booking across the country for customer convenience.
The common booking number for LPG refills for the whole country is 7718955555. It is available 24x7 for the customers, informed the Ministry of Petroleum and Natural Gas.
The current system of telecom circle-specific phone numbers for booking Indane LPG refills will be discontinued after October 31 midnight. Indane LPG booking can be done using the customer’s registered mobile number only. If the customer’s number is already registered, IVRS will prompt the 16-digit consumer ID.
This 16-digit consumer ID is mentioned on the customer’s Indane LPG invoices/cash memos/subscription voucher. Upon confirmation by the customer, the refill booking will be accepted.
If the customer’s mobile number is not available in Indane records, then one-time registration of the mobile number should be done by customers by entering their 16-digit consumer ID starting with 7. This should be followed by authentication in the same IVRS call.