Mokokchung, July 12 (MExN): The Mokokchung Town Lanur Telongjem (MTLT) today registered grievances against Hindustan Organisation (Mokokchung Franchisee).
In a letter to the Administrator, Mokokchung Municipal Council (MMC), which was released to the media, MTLT said it had met the Manager of Hindustan Organisation (Mokokchung Franchisee) on July 11 following grievances reports from customers of the Organisation. According to the letter, the sales executives of the Organisation had harassed customers in many instances by maintaining that it is mandatory for LPG owners/customers to get registered. “In some instances, it was maintained by its sales executives that failure to comply with registration would invite penalty of up to Rs 2000. In other instances, concerned customers had asked the sales executives to produce legal/official documents with regard to their statement that ‘registration is mandatory’ which they failed to produce and hence, these sales executives are at best bogus and running on self-interests,” the letter stated.
MTLT further pointed out that it has been 2-3 months since the Organisation was established in Mokokchung Town. Yet, when inquired about the original documents validating the franchisee office in Mokokchung Town provided by its head office in Kolkata or equivalent office with competent authority, the manager failed to provide so, the letter said.
It was also stated that the trade permit issued to the franchisee by the MMC does not include “door to door” selling, yet the sales executives (8 of them as per the Manager’s information) are engaged in “door to door” selling and “duping customers in the process for selfish gains.”
In this regard, MTLT petitioned the MMC to take stock of the issues at the earliest. “Besides, issuance of trade permit categories must be followed by stern and constant monitoring by the MMC in the interest of the citizens and customers,” it added.
The letter was appended by MTLT President, Imkummeren Jamir, General Secretary, Taliakum Pongen, and Convenor (Grievances Cell), Aolong Imchen.
