MALIGAON (Assam), March 22 (MExN): To provide better amenities to passengers, Northeast Frontier Railway (NFR) has introduced SMS based coach cleaning system in 35 pairs of trains. This will help passengers of the selected trains to get the coach attended by on board housekeeping staff (OBHS) immediately by just sending SMS, a NFR press release informed.
Announced in Union Rail Budget last month, the Minister for Railways Suresh Prabhu had launched the service at national level on March 10.
According to the NFR, facility is available between 6AM to 10PM. The passengers will have to SMS CLEAN10 digit PNR no. to 58888 or enter the PNR no. at www.cleanmycoach.com. On receiving the information from running train, SMS will automatically be generated to the OBHS supervisor, to the control office and the passenger.
The cleaning staff will be deputed immediately and after attending the request, feedback code will be collected from the passenger, NFR release said, adding that control office will monitor the request and if not attended, reminder will be sent to the OBHS supervisor.
NFR said the service is presently available in Poorvottar Sampark Kranti Express, Northeast Express, Guwahati - Ernakulam Express, Guwahati - Bengaluru Cantt. Express, Guwahati - Secunderabad Express, Guwahati - Trivandrum Express, Garib Rath Express, Jan Shatabdi Express, Kamakhya - Anand Vihar Express, Guwahati - Chennai Egmore Express, Guwahati - Bermer/Bikaner Express, Dwarka Express, Guwahati - Puri Express, Guwahati - LTT(via Katihar) Express, Guwahati - LTT(via Malda Town) Express, Lohit Express, Amarnath Express, Kanchanjungha Express, Kamakhya - Gaya Express, Kamakhya - Gandhidham Express, Kamakhya - Puri Express, Kamakhya - Ranchi Express, Kamakhya - Anand Vihar AC special, Kamakhya - Yesvantpur AC Express, Kamakhya - LTT AC Express, Kamakhya - LTT Karmabhoomi Express, Dibrugarh - Bengaluru Express, Dibrugarh - Chandigarh Express, Dibrugarh - Chennai Egmore Express, Dibrugarh - Amritsar Express, Dibrugarh - Howrah Kamrup Express, Dibrugarh - Kolkata Express, Dibrugarh - Kanyakumari Express, Dibrugarh - Jhajha Express, Tinsukia - Lalgarh Avadh Assam Express.
