NVCO urges government to implement Consumer Protection Act

Kohima, December 28 (MExN): The Nagaland Voluntary Consumers’ Organisation (NVCO) has urged the Nagaland government to implement the Consumer Protection Act, 2019 in view of ‘National Consumer Rights Day’ as a New Year (2023) gift to the citizens of the state.

NVCO Press & Media Cell in a press release stated that every year, it observes a week-long National Consumer Rights Day which falls on December 24, ‘taking the opportunity to highlight the importance of the consumer movement and the need to make the consumer more aware of their rights and responsibilities, particularly in the rural areas.’ 

As per the release, NVCO President, Kezhokhoto Savi, Advocate said, “the responsibility of learning our consumer rights and duties rest with all of us, and more particularly with the government agencies to play a vital role for promoting welfare of consumers and protection of their rights.”

In view of the National Consumer Rights Day, the NVCO therefore, urged the state government to implement and fulfilled the basic requirement as per the Act. 

It urges to implement the Consumer Protection Act, 2019 as it has entirely replaced the Consumer Protection Act, 1986 and to provide a building of State Consumer Disputes Redressal Commission with proper court room and offices as of now the State Commission does not have any office but temporary function at Circuit House with all inconveniences not only to the President and its learned member and office staff but also to the advocates.

NVCO also request the consumers not to hesitate to call up Nagaland State Consumer Helpline Toll Free No. 1800-345-3701 or approach the consumer disputes redressal commissions to assert your rights, whenever necessary.

“Only alert consumers can protect themselves and the society from the exploitation of Trade & Industry. Remember, your own welfare now remain in your own hands,” it stated. 
 



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