Shortage of workers affects SBI functioning in Kiphire

Kiphire, October 7 (MExN): The Citizens’ Welfare Society (CWS), Kiphire, has stated today that shortage of workers and non-availability of sufficient branch staff at State Bank of India in Kiphire—catering to 60 villages and five towns—has affected the

provision of needful services and in facilitating implementation of various banking products and schemes to the customers.   This was stated in a press release from the CWS Media Cell today.  

“Over the past several months the general public of Kiphire has been witnessing drastic improvement and growth of SBI Kiphire Bank Branch. The Bank has been forging ahead towards newer technology and newer banking models replacing the outdated bank end processes to customer friendly processes to help improve the total customer experience,” noted the CWS.  

However, “to support the growing demand and need of all segments of people businesspersons, students, service personnel and general public the bank has expressed shortage of manpower to accommodate all customer needs.” It observed that Kiphire is a far flung district and SBI Kiphire being the only leading bank that caters to people covering about 60 villages and 5 towns.  

Thus, “SBI authority should give due consideration and more favour accorded to the lone branch by deploying sufficient staff and by providing facilities that are lacking to further strengthen the branch especially when it is in the developing stage,” maintained the citizens.  

Recalling previous hardship confronted by the bank when the branch functioned for nearly three months without a Branch Manger as the incumbent retired with no reliever in his place, “much inconvenience was caused to the customers and also to the branch staffs.”  

“Keeping in view the difficulty bank branch and citizens had to undergo, we implore upon the competent authority of SBI institution that in the event of impending move by the authority to transfer the Branch Manger or other bank official the incumbent be allowed to remain in the branch until the reliever take charge,” hoped the CWS, Kiphire.