Vande Bharat Sleeper Express on Kamakhya–Howrah route draws positive response

Maligaon, February 6 (MExN): The Vande Bharat Sleeper Express operating on the Kamakhya–Howrah route has been receiving an enthusiastic response from passengers, who have expressed high levels of satisfaction with the service, officials said.

The train was inaugurated by Prime Minister Narendra Modi on January 17, 2026, marking a significant milestone in the modernization of Indian Railways. Passengers have appreciated its modern design, enhanced comfort, superior riding experience and improved onboard amenities.

Introduced as a major step towards transforming long-distance rail travel, the Vande Bharat Sleeper Express reflects Indian Railways’ commitment to providing world-class travel facilities. Commuters on the route have highlighted smooth operations, cleanliness, advanced safety features and sleeper-class comfort.

Passengers have also welcomed the newly introduced premium bed roll, provided for the first time on this train, with Sanganeri print blanket covers that are comfortable, hygienic and visually appealing. The train has achieved 100 per cent punctuality since the start of its regular operations.

The service has recorded zero complaints on the Rail Madad platform over the past few days. While some catering-related complaints were reported initially, corrective measures were taken promptly, and passengers are now appreciating the improved quality and taste of food. Cleanliness of vestibule toilets has also drawn praise. Hospitality staff are being systematically trained to ensure courteous and efficient passenger service.

Indian Railways’ swift response helps ailing passenger on Vivek Express
The Indian Railways on Friday said that a timely medical intervention ensured the well-being of a woman passenger travelling on the Vivek Express on the Guwahati–Bhubaneswar route on February 2.
According to the Railways, the passenger, identified as Anuradha Thite (65), developed severe abdominal pain around 10.30 am while travelling with three companions. As her condition did not improve, assistance was sought from the on-duty travelling ticket examiner (TTE), Dulal Dey.

The TTE recorded the passenger’s PNR and seat details on his digital device and coordinated medical assistance through the Railways’ integrated digital response system. He also ran across eight coaches to facilitate direct communication between the passengers and a doctor over the phone to convey the symptoms accurately.

At the next scheduled halt at New Jalpaiguri station, a railway-appointed medical practitioner, Dr Sourav Tiwari, was present on the platform. The doctor boarded the train, examined the patient and administered the required medication, besides providing additional doses for continued care.

The Railways said the passenger had fully recovered by the next morning, attributing it to the coordinated efforts of railway staff and the attending doctor.