Computers have already become a way of life in today’s world. More and more, there is reliance on computer systems for fast and efficient delivery of services free of human error. It has become imperative for any organization, be it governmental, non-governmental or business, to acquaint itself with computers and further computerize its working system so that it does not lag behind.
In this regard, computerizing the attendance system is one small, but significant step in moving ahead with the times. Using biometrics, in this case fingerprints, is one way of doing so. This may give rise to apprehensions due to a perceived threat perception that it may infringe on personal rights. But most times, these apprehensions are unfounded. The benefits by far outweigh the perceived threats. Computer fingerprinting sensitizes the employees towards computerization. Fingerprints are like passwords or passports. In western countries, it has more or less become a norm to use fingerprints or other type of biometrics for accessing and protecting things that need security, be it computers, laptops, drawers, cupboards or personal safes. One such example can be seen in the office of the Commissioner, Nagaland, at Kohima. This office is going in for total computerization and very soon most work will be digitized. It is envisaged that this shall lead to more accountability, work efficiency and increased productivity.
The potential for impacting on delivering good governance in government is tremendous:
• This system ensures personal responsibility is fixed. Conversely, this means less chances of victimization. For example, in the event of theft or mishandling of office property, responsibility can be narrowed down to those individuals who had signed in at that period of time.
• Signing in and signing out leads to improved work culture.
• It builds ownership over the job.
• The work environment improves.
• There is less paper work and filing procedures. Time is saved and savings on paper is an environment friendly practice.
• It creates a climate of trust, especially from the perspective of end users and clients. This trust permeates down to the employees of the office leading to improved human resource.
• Employees become participants of the “system” rather than “signposts”.
• It helps in monitoring procedures and outcomes and improves scope for coping with variances and other nuances.
• It is a good change management tool to enable offices to cope with the fast pace of globalization.
• It can prevent discrimination and red-tape.
• The major benefit is that it allows for self-evaluation and introspection by employees by putting them on a constant learning curve.
Kethosituo Sekhose NCS
B. Tech (Comp Sc & Engrr), MBA
