Kohima, November 21 (MExN): All Heads of Department in the State government have been requested once again to ensure timely submission of all retirement related documents (that is, six months before the date of retirement) to avoid harassment to retired officials at various processing stages.
The AG (A&E) office in a press release said that its office as of now has been fully sensitized and is geared to settle all cases within the stipulated two months period as per commitments given in its ‘Citizen’s Charter’. “Departments may seriously take up the matter of timely submission of retirement documents, so as to enable the pensioners to receive their retirement benefits in time,” it added.
Meanwhile, the release informed all retired State Government officers and officials that pension and GPF Final payment cases settled upto the month of October 2016 have been uploaded on the AG Nagaland website www.agnagaland.gov.in. The list has also been put up for display at the Public Relation Cell and can be viewed on any working days during office hours.
AG (A&E) also reminded all retired Government employees to record their personal mobile numbers in the pension documents to enable the office to intimate them on the progress of their pension cases through SMSs. The SMSs will be triggered through Pension Database SMS gateway No. 9402739265. Since the number is integrated with the system, pensioners have been requested not to call this number but to note it down as all SMSs will be initiated through it.
SMSs will be sent during the following stages – when confirmation on the pension case is received; when the case is sent back to the department due to observation/objections; and when the pension case is completed.
Aggrieved pensioners or government officials with genuine problems have been requested to write directly to the Deputy Accountant General (A&E) Kahoto J Yepthomi via e-mail at kahoto_j@yahoo.co.in or agaenagaland@cag.gov.in or through a handwritten letter on the address given below for immediate clarification and redressal of their grievances. They can also submit suggestions to strengthen the delivery system to Kahoto J Yepthomi, IAAS; Deputy Accountant General (A&E); Office of the Accountant General (A&E); Kohima: Pin No.797001, Nagaland.
