Maligaon, November 24 (MExN): The Railway Protection Force (RPF) of Northeast Frontier Railway (NFR) has so far recovered 174 mobile phones using the Central Equipment Identity Register (CEIR) portal, underscoring NFR’s commitment to passenger security and the prompt restoration of lost belongings.
In a press update on Monday, it stated that the process of tracing missing or stolen phones from trains and railway premises has become more efficient as reports submitted by passengers through the Rail Madad App are promptly acted upon by NFR’s Cyber Crime Wing using the Department of Telecommunications’ CEIR platform.
It informed that across the NFR divisions, RPF personnel has handed over 146 recovered phones to their rightful owners and transferred a large number of cases to the Government Railway Police (GRP) as per procedure.
It mentioned that Katihar and Lumding performed notably well in owner returns, while Alipurduar handed over the largest number of phones to GRP. Phones that could not be immediately matched to owners were safely kept at respective RPF posts for further verification to hand over to the rightful owners.
It has also urged the passengers to report loss of mobile phones or valuables without delay through the RPF posts or the Rail Madad helpline to facilitate faster recovery.
