Newmai News Network
Imphal | July 18
The Government of Manipur has launched toll free number 1800-345-3872 to help callers air any grievances or complaints regarding implementation of schemes under the Rural Development and Panchayati Raj department.
Rural Development and Panchayati Raj minister Thongam Biswajit Singh launched the toll free number on July 18.
The toll free number was launched during a one day awareness on “Roles and responsibilities of Gram Rozgar Sahayak (GRS) & Other Technical Staff on implementation of the MGNREGS” at the Panchayat Bhawan, Porompat, Manipur.
Addressing the gathering, Biswajit said that callers can use the toll free number to air their grievances or problems, so that proper action may be initiated.
Biswajit asked authorities concerned, including the District Programme Coordinator to bring any issue or problem to the knowledge of the government. He said there are only two options at the moment which is to reward those working with sincerity and to initiate action against those who are negligent and fail to perform their responsibilities.
He then stressed on the need to properly screen beneficiaries, and said that wage payment should be made to only active job-card holders. "The GRS should properly check and verify job-card holders and conduct door to door verification of beneficiaries to assist those seeking job cards", he added.
Biswajit also said that the awareness programme for GRS & Other Technical Staff was organised at a short notice considering that it is important for all stakeholders to properly understand their roles and responsibility in the successful implementation of a scheme. He said similar awareness programmes for different stakeholders will be held from time to time.
